Lussurio Privacy Policy

At Lussurio, we take the protection of your personal data seriously, and this Privacy Policy explains how we collect, use, store and protect information when you visit lussurio.com or use any of our services, including our desktop site, mobile web platform and native apps. Our Lussurio platform is operated by Goodwin N.V., a company incorporated under the laws of Curacao, together with our Cyprus paying agent LuckyLuck Limited, acting on behalf of Goodwin N.V. Together, these entities form the Company referred to throughout this policy. By registering an account, playing games, claiming a lussurio bonus or otherwise using our services, you consent to the practices described below.

Information We Collect

We at Lussurio Casino collect several categories of information in order to operate our platform, verify your identity, process transactions and comply with our licensing obligations under the Curacao Gaming Control Board licence OGL/2024/758/0228. The information we gather includes:

• Registration data such as your name, date of birth, email address, phone number and chosen currency
• Identity verification documents required for anti-money-laundering checks, including proof of address and government-issued identification
• Financial information relating to deposits and withdrawals, including the payment method used, whether card, e-wallet or crypto such as BTC, ETH, USDT, TRX, LTC or DOGE
• Gameplay data, including wagering history, bonus activity, Lsu balance and cashback eligibility
• Technical data such as IP address, device type, browser information and geolocation, which we use to enforce our restricted-country rules
• Communications data from live chat, email support at [email protected], or Telegram correspondence

How We Use Lussurio Casino Login and Account Data

When you complete a lussurio casino login, our systems verify your credentials and session data to protect your account from unauthorised access. Our Lussurio platform retains session and login records for security auditing, fraud prevention and to satisfy our regulatory obligations. We may also use this data to detect duplicate accounts, which is particularly relevant given that our VIP Offer and lussurio no deposit bonus promotions are limited to one per player, household, IP address and device.

Why We Collect Your Data

Our Lussurio Casino collects and processes personal data for a number of legitimate purposes. We use your information to:

• Create and manage your account, including processing any lussurio casino promo code or lussurio casino no deposit bonus codes you redeem
• Verify your age and identity, ensuring you meet our eligibility requirements and are not located in a restricted jurisdiction
• Process deposits and withdrawals, including enforcing our minimum withdrawal of USD 25 and applicable transaction limits
• Detect and prevent fraud, money laundering and bonus abuse, including monitoring wagering patterns under our Bonus Policy
• Communicate with you about promotions, including any lussurio bonus, cashback schedule or tournament you are eligible for
• Comply with legal and regulatory obligations under our Curacao Gaming Control Board licence

Legal Basis for Processing

We process your data on the basis of contractual necessity, to provide the services you request when you create an account; legal obligation, to comply with licensing and anti-money-laundering requirements; legitimate interest, to protect our platform and prevent fraud; and, where applicable, your consent, such as when you opt into marketing communications or email-gated promotions like our Friday deposit bonus or Mystery Monday offer.

Sharing of Information

We do not sell your personal data. However, we may share information with trusted third parties where necessary to operate our services, including:

• Payment processors handling deposits and withdrawals via Mastercard, Visa, Paysafecard, Skrill, Neteller, Rapid Transfer, MoonPay, Sofort or crypto networks
• Identity verification providers conducting KYC checks
• Game providers and live dealer studios, including Evolution, Ezugi and Pragmatic Play Live, to the extent necessary to deliver gameplay
• Regulatory authorities, including the Curacao Gaming Control Board, where required by law
• Our Cyprus paying agent, LuckyLuck Limited, as a contractual counterparty handling payment-related functions on our behalf

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward to comply with our legal, tax and regulatory obligations. Financial records relating to deposits, withdrawals and bonus activity, including any lussurio casino bonus redemption, are typically retained for several years as required under applicable anti-money-laundering regulations.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We respect these rights and, where applicable, you may:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your data, subject to our legal retention obligations
• Object to or restrict certain processing activities
• Withdraw consent for marketing communications at any time

To exercise any of these rights, you may contact us through live chat, available 24/7, or by emailing [email protected]. We aim to respond to all verified requests within a reasonable timeframe.

Security Measures

We at Lussurio Casino implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. These measures include encryption of sensitive data, secure servers, restricted internal access and regular security reviews. While we take reasonable steps to safeguard your information, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Restricted Jurisdictions and Data Processing

Because our services are not available to residents of certain countries, including those listed in our restricted and FATF-related jurisdictions, we use technical data such as IP address and geolocation to enforce these restrictions. If you access our platform from a restricted location, we reserve the right to suspend your account and decline to process deposits or withdrawals, consistent with our licensing obligations.

Cookies and Tracking Technologies

Our Lussurio website uses cookies and similar technologies to enhance your browsing experience, remember your preferences and analyse site performance. Further details are available in our separate Cookie Policy. By continuing to use our site, you consent to our use of cookies as described there.

Children's Privacy

Our services are strictly intended for adults aged eighteen and over, consistent with the 18+ mark displayed on our platform. We do not knowingly collect personal data from minors, and any account found to belong to an underage individual will be closed immediately, with any applicable funds handled in accordance with our Terms and Conditions.

International Data Transfers

Given that our Company operates across multiple jurisdictions, including Curacao and Cyprus, your data may be transferred to and processed in countries outside your own. We take appropriate steps to ensure such transfers are conducted securely and in compliance with applicable data protection standards.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. We encourage you to review this page periodically. Continued use of our Lussurio Casino platform after any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we handle your personal data, or if you wish to exercise any of your privacy rights, please reach out to our support team. We are available 24/7 via live chat, by email at [email protected], or through Telegram. Whether you are reviewing a lussurio casino review before signing up, downloading our lussurio app, or already managing an active lussurio login, we remain committed to protecting your personal information at every stage of your journey with us.